Contact us

One desk handles everything, so please say at the top of your message which of the following it is. It gets you a faster answer.

Corrections

The most useful message we receive. If a welcome offer, wagering requirement, minimum deposit or bonus code on this site does not match what the operator currently shows, tell us which brand and what you are seeing. We check it against the operator's live page and correct it. A correction to a material commercial figure carries a dated note so you can see what changed.

Email: corrections [at] tavern.ca

Editorial questions

Questions about how we rank, why a brand's rating sits where it does, or why a cell on the comparison table is blank. The how we rate page answers most of these in advance.

Email: editorial [at] tavern.ca

Commercial enquiries

Operators and affiliate managers. Please note before writing: we do not sell ratings, we do not sell placement in the ranking, and we do not remove a published trade-off from a review on request. Terms corrections from an operator are welcome and are treated as corrections, not as commercial requests.

Email: partners [at] tavern.ca

What we cannot help with

We are not an operator and we have no access to anyone's casino account. We cannot release a withdrawal, resolve a verification hold, reverse a closure or recover a balance. Those go to the operator's support team first, and then to its licensing authority if the operator will not resolve it. If you are an Ontario player with an AGCO-registered site, the AGCO publishes a complaints route; players at foreign-licensed sites go through that licence's authority.

If gambling has stopped being entertainment, the numbers on our responsible gambling page are a better call than this one.